Serval - Help agent responsiveness – Incident details

All systems operational

Help agent responsiveness

Resolved
Major outage
Started 3 days agoLasted 1 minute

Affected

Website

Major outage from 4:02 AM to 4:04 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified an issue with an upstream provider impacting help agent responses. We are currently working on a fix.