tag:status.serval.com,2005:/history Serval Status - Incident history 2026-04-01T16:08:26.402+00:00 Serval tag:status.serval.com,2005:Incident/cmng8pvcl012i3v4uvap2by89 2026-04-01T16:08:26.402+00:00 2026-04-01T16:08:26.402+00:00 Issues interacting with agents Type: Incident

Duration: 53 minutes

Affected Components: Workflows

Apr 1, 16:08:26 GMT+0
Investigating - We are currently investigating reports of slow or unresponsive agent interactions (interacting with Serval via Slack, or creating a new Workflow). .

Apr 1, 16:23:19 GMT+0
Monitoring - We have identified and implemented a fix and are monitoring recovery of services..

Apr 1, 17:01:02 GMT+0
Resolved - Availability and performance metrics have returned to baseline. This incident has been resolved..

]]> tag:status.serval.com,2005:Incident/cmneuj2zr0qeo13at56v2qt3o 2026-03-31T16:43:28.894+00:00 2026-03-31T16:43:28.894+00:00 Status Inference Degraded Type: Incident

Duration: 46 minutes

Affected Components: Website

Mar 31, 16:43:28 GMT+0
Identified - Investigating an issue with status not being set automatically by Serval's AI..

Mar 31, 17:26:44 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Mar 31, 17:29:58 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.serval.com,2005:Incident/cmlzs52gr09t4p79z2xeg1hvn 2026-02-23T23:00:20.879+00:00 2026-02-23T23:00:20.879+00:00 Investigating Serval outage Type: Incident

Duration: 8 minutes

Affected Components: Website, Workflows

Feb 23, 23:00:20 GMT+0
Investigating - Serval is currently experiencing an outage. We are investigating the underlying cause..

Feb 23, 23:07:55 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.serval.com,2005:Incident/cmlty7y7t0h26mk9eldpbhsgd 2026-02-19T21:03:55.958+00:00 2026-02-19T21:03:55.958+00:00 Degraded performance with running workflows Type: Incident

Duration: 1 hour and 49 minutes

Affected Components: Workflows

Feb 19, 21:03:55 GMT+0
Investigating - We are currently investigating this incident..

Feb 19, 22:52:45 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.serval.com,2005:Incident/cmlsndl3q02xoldpd6u8eshvx 2026-02-18T20:00:00.000+00:00 2026-02-18T20:00:00.000+00:00 Degraded performance when building or executing workflows Type: Incident

Duration: 4 hours and 27 minutes

Affected Components: Workflows

Feb 18, 20:00:00 GMT+0
Identified - We are aware of reports of slowness with building or executing workflows. We are working on mitigations for the issue..

Feb 19, 00:01:57 GMT+0
Identified - We have identified contributors to degraded performance and are working to implement mitigations..

Feb 19, 00:27:15 GMT+0
Resolved - We have mitigated the degraded performance affecting workflows. We will continue to monitor latency metrics..

]]> tag:status.serval.com,2005:Incident/cmhxy5nj40031mvvme8jei4z4 2025-11-13T21:34:24.116+00:00 2025-11-13T21:34:24.116+00:00 Frontend Outage Type: Incident

Duration: 9 minutes

Affected Components: Website

Nov 13, 21:34:24 GMT+0
Investigating - We are currently investigating this incident..

Nov 13, 21:43:06 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.serval.com,2005:Incident/cmh2gddkw010qphegxza5j9n3 2025-10-22T20:35:39.835+00:00 2025-10-22T20:35:39.835+00:00 Workflow Builder Type: Incident

Duration: 2 hours and 17 minutes

Affected Components: Workflows

Oct 22, 20:35:39 GMT+0
Identified - Our primary workflow builder model provider Anthropic is having an outage, this is causing the workflow builder to fail. They are posting status updates here: <https://status.claude.com/>.

Oct 22, 22:52:12 GMT+0
Resolved - The Anthropic outage has been resolved. See <https://status.claude.com/incidents/tm75470v3g1b> for the status update from Anthropic..

]]> tag:status.serval.com,2005:Incident/cmgb8rlro00v31foiwn37hs26 2025-10-03T15:00:00.000+00:00 2025-10-03T15:00:00.000+00:00 Workflow Execution Type: Incident

Duration: 1 hour

Affected Components: Workflows

Oct 3, 15:00:00 GMT+0
Investigating - Serval workflows are executing slowly, we are investigating..

Oct 3, 16:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.serval.com,2005:Incident/cmfy5tmui00px11v5wufp84d9 2025-09-24T15:49:33.408+00:00 2025-09-24T15:49:33.408+00:00 Google API Type: Incident

Duration: 3 hours and 3 minutes

Affected Components: Workflows

Sep 24, 15:49:33 GMT+0
Investigating - Requests to the Google API are timing out, we are investigating .

Sep 24, 18:52:54 GMT+0
Resolved - This incident has been resolved by Google..

]]> tag:status.serval.com,2005:Incident/cmfg0jn81002y11zw9t0jhpdw 2025-09-11T23:02:00.326+00:00 2025-09-11T23:02:00.326+00:00 General outage Type: Incident

Duration: 8 minutes

Affected Components: Website

Sep 11, 23:02:00 GMT+0
Identified - Users may experience issues logging into Serval. We are currently investigating this incident..

Sep 11, 23:09:31 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result. Users should be able to log in and use Serval normally..

Sep 11, 23:09:54 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.serval.com,2005:Incident/cmengbgt3004hqf78ktf0g73m 2025-08-22T22:00:37.706+00:00 2025-08-23T01:22:21.684+00:00 Workflow Builder Type: Incident

Duration: 3 hours and 22 minutes

Affected Components: Workflows

Aug 23, 01:22:21 GMT+0
Resolved - This incident has been resolved by Anthropic..

Aug 22, 22:00:37 GMT+0
Identified - Our model provider Anthropic is currently experiencing an outage, which is impacting the workflow builder. We are monitoring their status page and awaiting a fix..

Aug 22, 22:47:37 GMT+0
Monitoring - Our model provider Anthropic is currently experiencing an outage, which is impacting the workflow builder. We are monitoring their status page and awaiting a fix..

]]> tag:status.serval.com,2005:Incident/cmdgilyn9009e1nrjt0z2q29m 2025-07-23T22:08:16.855+00:00 2025-07-23T22:08:16.855+00:00 Workflow builder Type: Incident

Duration: 3 minutes

Affected Components: Workflows

Jul 23, 22:08:16 GMT+0
Monitoring - Our model provider Anthropic is currently experiencing an outage, which is impacting the workflow builder. We are monitoring their status page and awaiting a fix..

Jul 23, 22:11:41 GMT+0
Resolved - This incident has been resolved..

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