Serval - Tickets created by email – Incident details

All systems operational

Tickets created by email

Resolved
Major outage
Started 5 months agoLasted 30 minutes
Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    Serval is not creating tickets when emails are sent to existing intake addresses. We are currently investigating this incident.