Serval - gpt-4o-mini high error rate – Incident details

All systems operational

gpt-4o-mini high error rate

Resolved
Degraded performance
Started 3 months agoLasted 8 minutes

Affected

Third Party: OpenAI

Degraded performance from 5:59 AM to 6:07 AM

Third Party: OpenAI → APIs → Chat Completions

Degraded performance from 5:59 AM to 6:07 AM

Third Party: OpenAI → APIs → Responses

Degraded performance from 5:59 AM to 6:07 AM

Updates
  • Resolved
    UTC
    Resolved

    All impacted services have now fully recovered.

  • Monitoring
    UTC
    Monitoring

    We have applied the mitigation and are monitoring the recovery.