Serval - Email delivery issues – Incident details

All systems operational

Email delivery issues

Resolved
Partial outage
Started 11 days agoLasted about 1 hour

Affected

Application

Partial outage from 5:59 PM to 6:56 PM

Updates
  • Resolved
    UTC
    Resolved

    This was resolved by a rate limit increase.

  • Investigating
    UTC
    Investigating

    We are experiencing email deliverability issues due to a AWS SES rate-limit issue. We are working with AWS support to get it resolved ASAP.