Degraded performance with help agent

Resolved

Degraded performance

Started about 1 month agoSeptember 03, 2026Lasted 33 minutesSeptember 03, 202610:3011:03 AMUTC

Affected

Application

Updates

Resolved
September 03, 2026 at 11:03 AMUTC
Resolved
September 03, 2026 at 11:03 AMUTC
We have observed performance returning to normal baseline. We are implementing longer term fixes to address this class of performance degradation. This incident has been resolved.
Investigating
September 03, 2026 at 10:30 AMUTC
Investigating
September 03, 2026 at 10:30 AMUTC
We are currently investigating this incident.

Serval - Degraded performance with help agent – Incident details